This Privacy Policy explains how we, Seas & Stays, collect, use, disclose, and protect the personal information of individuals who book or inquire about vacation rentals through our platform. We respect your privacy and are committed to safeguarding the security and confidentiality of your personal information.

Information We Collect

We may collect the following types of information when you use our vacation rental services:

1. Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us during the booking or inquiry process.
2. Booking Details: We collect information about your travel dates, accommodation preferences, and any specific requirements you may have for your vacation rental.
3. Payment Information: When you make a booking, we collect payment details, such as credit card information or other financial information necessary to process the transaction securely.
4. Communication History: We may retain records of your communications with us, including emails, messages, or phone calls related to your vacation rental booking or inquiries.

How We Use Your Information

We use the collected information for the following purposes:

1. Booking and Reservation Management: We use your personal information to facilitate the booking process, manage your reservations, and communicate with you about your vacation rental.
2. Customer Support: We may use your information to respond to your inquiries, provide assistance, and address any concerns or issues related to your booking.
3. Marketing Communications: Unless you ask us not to, we may send you promotional emails or newsletters to inform you about special offers, discounts, new vacation rentals, or relevant travel information.

How We Share Your Information

We may share your personal information with the following parties:

1. Service Providers: We may engage trusted third-party service providers, such as property management software or payment processors, to assist us in delivering our vacation rental services. These providers are obligated to handle your information securely and only for the purposes specified by us.
2. Legal Requirements: We may disclose your information if required by law, court order, or government request.

Data Security

We implement reasonable security measures to protect the personal information we collect and maintain. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your information.

Third-Party Links

Our vacation rental platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.